Last updated: June 16, 2026
TrueCraft Renovators (“TrueCraft Renovators,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through truecraftrenovators.com, our contact forms, phone calls, text messages, email, and other customer communications.
We may collect information you choose to provide when you request an estimate, contact us about a project, schedule service, or communicate with us. This may include your name, email address, phone number, property address or service location, project details, photos or files you send, and any other information you include in your message.
We may also collect basic website usage information such as IP address, browser type, device information, pages visited, referral source, and date and time of visit. This information helps us maintain and improve the website.
We use the information we collect to respond to inquiries, provide estimates, schedule appointments, communicate about renovation, painting, carpentry, handyman, kitchen, and bath projects, send project updates, confirm appointments, improve our services, maintain records, and comply with legal obligations.
When you submit a contact form, request an estimate, call us, text us, or otherwise provide your phone number to TrueCraft Renovators, you consent to receive phone calls and text messages from us related to your inquiry, estimate, appointment, project, or service request. Messages may include estimate follow-ups, scheduling confirmations, appointment reminders, project updates, and customer service responses.
SMS messages may be sent from our business texting line, (470) 490-0246, or another TrueCraft Renovators business number. Message frequency varies based on your inquiry and project activity. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at contact@truecraftrenovators.com or (770) 780-1141.
We do not sell, rent, or share SMS opt-in information or phone numbers with third parties for their marketing purposes. We may share information with service providers only as needed to operate our website, messaging tools, scheduling, customer communication, or business systems, and only for services performed on our behalf.
Our website may use cookies, analytics, advertising, spam-prevention, and similar tools to understand website performance, protect forms, measure advertising effectiveness, and improve the user experience. You can adjust your browser settings to refuse cookies, though some website features may not work as intended.
We may share information with trusted service providers who help us operate our website, host data, manage communications, process forms, analyze website performance, or provide business support. We may also disclose information when required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transfer.
We do not sell personal information. We do not share your mobile opt-in or SMS consent data with third parties for marketing.
We keep customer and lead information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support warranty or project history needs. You may request that we update or delete your information, subject to records we are required or permitted to keep.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, email, text message, or electronic storage system is completely secure, so we cannot guarantee absolute security.
Our services are intended for homeowners and adults seeking contractor services. We do not knowingly collect personal information from children under 13.
Our website may link to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new last updated date.
If you have questions about this Privacy Policy or your information, contact TrueCraft Renovators at:
TrueCraft Renovators
Atlanta metro / Marietta, Georgia
Phone: (770) 780-1141
Email: contact@truecraftrenovators.com